Problems with downloadable audiobooks?

Your contact information

Your name
Email address
Library card number
Library card from		Sonoma County Library Lake County Library Mendocino County Library

Your system information

System type		Windows PC    Apple Mac
Operating system version		Windows Vista, XP, 98, Mac OS X, etc.
Web browser and version		Internet Explorer 7, Firefox 3.0.6, Safari, etc. In most browsers, find this under Help > About
Windows Media Player version		In Windows Media Player, find this under Help > About
iTunes version		In iTunes, find this under iTunes > About iTunes
Overdrive Media Console version		PC: In Overdrive Media Console, find this under Help > About Mac: Find this under OverDrive Media Console > About OverDrive Media Console

Problem information

Please give as much detail as you can about the problem you encountered:

Text of any error message
Title of problem download(s)
Format of problem download(s)		WMA    MP3
Details of the steps taken, so we can reproduce the problem: